Refund Policy

Heavenly Sent Refund Policy

At Heavenly Sent, we pour our heart and soul into every piece we create, ensuring that it not only adorns your home but also resonates with your faith. We understand that each order is special, and we treat it with the reverence it deserves.

Custom Creations: Our custom items are crafted uniquely for you, with your personal choices of names, verses, and finishes. As these pieces are made-to-order, reflecting your individual preferences, we are unable to offer refunds or accept returns on custom items. We kindly ask you to double-check the spelling and your chosen finishes at the time of order to ensure that your custom creation is exactly as you envision it. Once an order for a custom item is placed, it becomes a part of our production process and cannot be cancelled or returned.


At Heavenly Sent, every item is more than just a product; it's a piece of faith, hope, and love. We are committed to ensuring that your experience with us is as fulfilling and positive as your journey in faith. Thank you for inviting us into your home and for trusting us with your spiritual decor.